What to Say in Your Marketing: Crafting a Message That Converts

Mike Birt • April 3, 2025

How to Build a Clear Marketing Message That Speaks to Your Ideal Customer

Most businesses know they need to market themselves, but even those with a strategy and a defined audience often struggle with one big question: what do we say?


The answer is not to be clever or complicated. The goal is to be clear. Because clarity is what connects.


Why Your Marketing Message Matters

Your marketing message is what people remember about your brand. It is how you explain what you do, who you help, and why it matters. And it needs to be clear, repeatable, and easy to understand.


When your marketing message is unclear:

  • People do not know if your product or service is for them
  • You get ignored in a crowded feed or inbox
  • Your audience feels confused or indifferent


When your message is clear:

  • The right people pay attention
  • Your content performs better
  • You start to build trust faster


How to Build a Strong Marketing Message

A good marketing message answers three key questions:

  1. Who is it for?
  2. What problem do they have?
  3. How do you help solve it?


Here is a simple framework to build your message:


We help [audience] who struggle with [problem] by providing [solution].


Example:

We help small business owners who feel overwhelmed by marketing create clear, consistent strategies that actually drive growth.


This kind of message is specific, clear, and focused on the customer, not just the business.


Keep It Consistent Everywhere

Once you have your core message, use it consistently:

  • On your website
  • In your email campaigns
  • Across social media
  • In sales conversations


Repetition builds recognition. Consistency builds trust. You don’t need to reinvent the wheel each time, you just need to stick to the message.


If you are not sure whether your current message is working, ask someone outside your business to explain what you do after looking at your website or Instagram bio. If they can’t say it clearly, it is time to revisit the message.


Avoid Common Mistakes in Your Marketing Message

  • Trying to say too much at once
  • Using industry jargon your customer does not understand
  • Making it all about you instead of about them
  • Changing the message too often before it has a chance to stick


Simplicity wins. Your audience should hear your message and immediately know, “this is for me.”


Final Thought: Clarity Converts

You don’t need a flashy tagline. You need a clear marketing message that helps the right people understand how you help.


Focus on being helpful, relevant, and easy to understand. When you do that, you will see your engagement go up, your audience grow, and your marketing start to work like it should.


Need help developing a message that actually lands? Schedule a free discovery meeting with our team (book a call here).

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